Internal operator messages
Announcements are shown on portals selected in the form (SYSTEM / USER / SERVICE / AGENT) when the user has matching access (as in the site header). The list below is for SYSTEM administrators only. Regular conversations are under Messages. For UI embedding: GET /api/portal/announcements.
New internal message
Select at least one portal. Default is SYSTEM only — as before.
| ID | Title / snippet | Severity | Active | Expires | Created | Portals | Author | Actions |
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